Service MVP Sales Training Podcast with Joe Crisara
I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
Service MVP Sales Training Podcast with Joe Crisara
Why Training Fades After the Event | Joe & Chris
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In this episode of The Service MVP Podcast, Joe and Chris break down why training results fade and what companies can do to make training actually stick.
In this episode, you'll learn:
✅ The three things every effective training session should include
✅ Why watching a training video isn't enough
✅ Why technicians need to repeat information back
✅ Why role-play is essential
✅ How to prove that someone actually understands the training
✅ The missing step for many companies
✅ How to create real-world training assignments
✅ How to use AI as a training and role-play partner
✅ How owners and managers can hold their training programs accountable
💡 Free Resources Mentioned:
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https://book.servicemvp.com/get-your-book
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🌐 Website: servicemvp.com
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