Service MVP Sales Training Podcast with Joe Crisara

Why Technicians Diagnose Equipment But Miss the Client

Service MVP

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0:00 | 36:10

"The streets are littered with people who know the technical part completely, but they never knew how to communicate the people part — and they wound up being a future ex-employee."

In this episode of the Service MVP Podcast, Joe and Chris explain why trade schools spend years on the technical side and zero hours on the human side — and why that imbalance is quietly costing companies their best people.

What You'll Learn:
✅ Why trade school never teaches "people skills"
✅ The two fears every technician carries
✅ What happens when neither skill is trained
✅ The 4-step technical + people diagnosis framework
✅ Building your own 90-day training plan with AI
✅ Why every technician needs a mentor


💡 Free Resources Mentioned:
Create custom 6-option estimates in seconds with AI-powered precision with OptionBuilder.ai

Dive into our comprehensive online courses. Don't miss out on this chance to boost your skills—join now!
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https://book.servicemvp.com/get-your-book

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