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Service MVP Sales Training Podcast with Joe Crisara
I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
Service MVP Sales Training Podcast with Joe Crisara
Setting the Standard Over the Phone & In the Home for The Blue Collar Trade ft. Brigham Dickenson
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In this episode of the Service MVP Podcast, Joe Crisara sits down with Brigham Dickenson, founder of Power Selling Pros, to talk about the real driver behind high-performing home service teams: culture, leadership, and standards.
Many business owners focus on sales strategies and operations but overlook the rituals and leadership habits that shape a company’s culture. Brigham shares how weekly meetings, recognition, and clearly defined standards can transform team accountability and help leaders build a culture where people consistently choose what’s right over what’s easy.
If you're a home service owner, manager, or team leader who wants to build a stronger culture and get your entire team aligned with your mission, this episode is packed with insights you can start applying immediately.
You’ll Learn:
✅ Why weekly team rituals can dramatically improve company culture
✅ How leaders set the tone for accountability inside their business
✅ The difference between doing what’s easy vs. doing what’s right
✅ Why clearly defined standards make discipline and coaching easier
✅ How transparency from leadership builds trust with your team
✅ The role of recognition and “weekly wins” in motivating employees
✅ Why a mission-driven culture leads to better service for customers
💡 Free Resources Mentioned:
Join the MVP Club! Dive into our comprehensive online courses. Don't miss out on this chance to boost your skills—join now!
https://go.servicemvp.com/mvp-club
Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today!
https://book.servicemvp.com/get-your-book
Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue!
https://go.servicemvp.com/schedule-10-minute-call
🔗 Don’t forget to like, subscribe, and share to help your team master these strategies!
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